Returns & Exchanges
At Métier, we stand behind the craftsmanship of our garments and offer a seamless 30-day return policy for items in their original, unworn condition. We strive to ensure your complete satisfaction with every piece added to your collection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original Métier packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.